The Mercedes Sprinter has stood the test of time in the UK’s large van segment.

Used by all types of businesses and self-employed drivers, the Sprinter blends commercial practicality with advanced tech, comfortable interiors, and the build quality we’ve come to expect from Mercedes-Benz.

In this review, we explore the new Mercedes Sprinter, and take a close look at its driving performance, practicality, running costs and range of updated features.

Image taken from Mercedes Sprinter product page

At a glance — pros and cons

Pros

• Exceptional driving experience, with precise handling and a comfortable ride.
• High-quality, ergonomic interior with advanced MBUX infotainment system.
• Versatile configuration options with multiple lengths, roof heights and body styles.
• Improved fuel efficiency from its range of Euro 6 diesel engines, plus an all-electric eSprinter variant.
• Strong reputation for reliability and durability, offering long-term value.

Cons

• Some models are expensive compared to competitors.
• Some advanced safety features and driver aids can be overly sensitive.
• High initial cost for the all-electric eSprinter variant, despite long-term savings.

Driving experience

The Mercedes Sprinter van is built to provide a stand-out driving experience, setting it apart in the commercial van sector.

It offers a range of diesel engine options, with power outputs ranging from 141bhp to 187bhp. For those prioritising environmental sustainability and running costs, the eSprinter presents a fully electric alternative.

The availability of rear-wheel drive (RWD) and all-wheel drive (AWD) models allows for tailored performance across different terrains and driving conditions.

The Sprinter’s precision steering delivers confident navigation through tight city streets and motorways alike. And, the upgraded suspension system absorbs bumps in the road for a comfortable ride akin to a modern passenger car, even when the van is fully loaded.

This combination of power, precision and comfort makes the Sprinter a preferred choice for professionals looking for a high-performance commercial vehicle.

Interior and technology

In the cabin, the Sprinter upgrades the standard commercial van interior, blending clever functionality with a high level of comfort.

Mercedes-Benz's attention to detail comes through in the ergonomic design, quality materials, and in the cutting-edge Mercedes-Benz User Experience (MBUX) infotainment system.

Available with either 7-inch or 10-inch touchscreens, the MBUX system brings the van's multimedia interface right up to date. With a high-resolution display, intuitive navigation, and advanced voice command capabilities, it allows drivers to stay connected and control the system, hands-free.

Thoughtful design touches include easily adjustable seating for long hours behind the wheel, and a range of handy storage options that keep essentials organised and within reach.

The Sprinter's cabin is a testament to Mercedes-Benz's commitment to combining luxury with utility, offering a workspace on wheels that doesn't compromise on aesthetics or functionality.

Practicality

Whether it's different body lengths, roof heights, or specialised models such as crew cabs and chassis cabs, the Sprinter can be customised to suit most business or logistical needs.

The cargo area is cleverly designed for maximum efficiency, featuring a flat floor for easy loading and robust anchoring points to secure cargo during transit.

The introduction of FWD models brings additional advantages, including an increased payload capacity and a lower loading height, making the Sprinter more accessible and versatile for a variety of businesses.

These practical features, combined with Mercedes-Benz's renowned engineering and design excellence, make the Sprinter a solid choice for companies looking for a reliable, adaptable and efficient business van.

Insurance

Insurance groups for the Mercedes Sprinter tend to range from 27 to 48, reflecting its greater size and capabilities. Despite potentially higher insurance premiums due to these higher van insurance groups, the Sprinter's robust build and safety features can help to bring insurance costs down.

When considering a Sprinter, it's essential to weigh its utility and build quality against the purchase and ongoing running costs. Be sure to shop around when looking for business van insurance quotes, and try to consider the unique needs of you and your business.

Our verdict

As a van insurance provider, we recognise the importance of reliability, safety and efficiency in a commercial vehicle. The Mercedes Sprinter excels in these areas, pulling ahead of many of its competitors thanks to its outstanding build quality, comfort and precision engineering.

If you’re in the market for a more environmentally friendly vehicle for your business, be sure to check out the fully electric e-Sprinter. But, whichever model you choose, you can’t go far wrong with a Sprinter.

Frequently asked questions

Are Mercedes Sprinter vans reliable?

Mercedes-Benz Sprinter vans are known for their reliability — in fact, their dependability as a commercial van has only grown over the years. While they may require regular maintenance and care, their robust design and performance standards make them a solid option for commercial use.

Is it worth buying a Sprinter van?

Given their remarkable resale value compared to other vans, investing in a Sprinter can be a smart financial decision. By looking after your Sprinter, and carrying out regular services when needed, you can help to maintain the value of your van, especially if you’re considering reselling in the near future.

Are Mercedes Sprinter vans expensive to maintain?

Annual maintenance costs for a Mercedes-Benz Sprinter van are roughly in line with the national average for vehicles of its class. That said, official Mercedes-Benz parts and service centres can be a little pricier than others, which is reflected in the superior quality and craftsmanship. To help it stay in peak condition, it's recommended that you service your Sprinter at least once a year.

Which is more reliable: Ford Transit or Mercedes Sprinter?

While both the Sprinter and Transit offer reliability and modern features, the Sprinter's Euro 6 diesel engine is renowned for its longevity, often covering over 300,000 miles with proper maintenance. That said, the Ford Transit is a very reliable commercial panel van, with newer models reaching well over 200,000 miles with proper care and servicing.

What’s the life expectancy of a Sprinter van?

Mercedes-Benz Sprinter vans, especially those equipped with diesel engines, are known for their long life expectancy, often exceeding well over 300,000 miles, even as high as 400,000. Many owners, including those living full-time in their vans, report high mileage without significant issues, showcasing the Sprinter's durability and reliability. As with any vehicle, you can help to increase the life of your Sprinter through proper care and maintenance.