SENSE TELEMATICS INSURANCE

No, your phone needs to have certain sensors (like an accelerometer, compass and gyroscope) for us to measure your driving and give you a score. You can check this list to see if your phone is compatible with Sense.

First, open the app store on your phone and search for ‘Zego Sense’. Once you’ve downloaded the app, open it up and enter your email address to request a login link. That’ll log you into the app, and we’ll automatically link it to your Zego policy.

So that Sense can work properly, you’ll need to turn on a few permissions.

This guide shows you how.

The Sense app uses data from your smartphone’s inbuilt sensors to monitor how safely you drive. We track things like your acceleration, cornering and braking over a period of time to create a driver score for you.

The better you drive, the higher your score will be. And that means lower insurance costs for you.

Because we track your data over long periods, it won’t impact your score if you accidentally take a sharp corner, or have to brake suddenly.

Find out more about how we calculate your driver score.

Because the Sense app monitors how you drive, the best way to keep a good score is to practice safe, careful driving. Here are a few tips:

1. Accelerate safely - Use gentle pressure on the pedal and accelerate at a controlled pace. It’s safer, it uses less fuel and it’s more comfortable for you, your passengers and those around you.

2. Corner carefully - Ease off the accelerator, gently tap the brake and change to a lower gear to help reduce your speed as you approach a bend. It’ll make it easier to control your vehicle and reduce the risk of skidding or a collision.

3. Brake gently - When braking, use soft pressure to control your speed. Harsh braking can increase the chance of skidding or losing control of your vehicle, especially in bad weather. So only use the brakes for a hard stop in an emergency.

Read more tips for improving your driver score.

Sense uses your smartphone’s background app refresh functionality. So you can rest assured we’ll never miss a trip and you’ll never need the app open when you’re working.

Zego Sense works by offering better drivers lower insurance prices when they renew. By driving safely, you can prove to us that your less risky as a driver, which helps to lower the cost of your policy when you renew.

The Sense app uses location and motion data from your phone’s inbuilt sensors.

It picks up on the frequency of things like harsh braking, fast acceleration and sharp cornering, and uses this data to create your driver score on a rolling basis.

The app doesn’t access any other information or data on your phone, and your details are kept completely secure.

Not at all. Sense is an app that you install on your smartphone.

Simply sign up to a Sense policy, download the Sense app and start driving.

Our app works by sensing your driving behaviour over time. Over the full length of your policy, it builds a clear understanding of how safely you drive.

It takes time to build this understanding, so your score isn't affected if you accidentally take a sharp corner or have to brake suddenly on one or two occasions.

To keep your score as accurate as possible, try to store your phone in a holder or mount in your car, and avoid using your phone while you drive. This reduces any unwanted movement during your trip.

No. We know you need your phone for work, so we’ve designed the Sense app to work in the background and use less of your phone’s battery power.

The Sense app is available for everyone to download (and it’s totally free). Right now, only the primary drivers of a Zego private hire or van insurance for business use or personal use policy can earn discounts with Sense.