UK Food Delivery Market Statistics

Smartphone penetration and improvements in mobile app technology have played a central role in the growth of the food delivery market. More than 80% of food delivery orders are now placed through mobile apps, reflecting the digital-first approach of today’s consumers [13]. The ease of using apps has made ordering food quicker, more convenient, and more personalized.

Platforms like Deliveroo and Uber Eats are leveraging artificial intelligence (AI) to optimize delivery routes, predict demand, and offer personalized recommendations based on past orders. This use of AI is significantly improving operational efficiency and customer satisfaction [14].

Drone deliveries are also on the horizon. Platforms are experimenting with drone technology to reduce delivery times in urban areas. Uber Eats is leading the charge in this space, with trials underway to integrate drones into their delivery fleet [15].

Consumers are increasingly seeking healthier and more sustainable options. Gen Z and Millennials are leading this charge, with a growing preference for plant-based, organic, and eco-friendly meals. Food delivery platforms are responding by offering more health-conscious options and introducing eco-friendly packaging solutions [17].

This trend towards sustainability is also influencing the rise of direct-to-consumer models, where consumers order directly from restaurants rather than through third-party platforms. These direct orders not only support local businesses but also allow consumers to make environmentally conscious decisions by reducing the carbon footprint associated with delivery logistics [18].